Browse the shop, open the product you like, choose the required options, add it to cart, and complete checkout with your contact, delivery, and payment details.
Find quick guidance on ordering, fountain pen care, hand-turned pens, customization, and common troubleshooting.
4 helpful answers
Browse the shop, open the product you like, choose the required options, add it to cart, and complete checkout with your contact, delivery, and payment details.
Most customized pens take about 3 to 4 weeks to prepare before dispatch, depending on material availability and the nature of the customization.
Yes. Keep the nib facing upward, use a secure case, and avoid carrying an overfilled pen during air travel to reduce the chance of leaks.
Yes, Lotus Pens supports international shipping. Delivery timelines, customs duties, and local taxes may vary by destination.
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A fountain pen uses a nib and feed to draw ink from the reservoir to the paper through capillary action and gravity.
Use fountain pen ink formulated for fountain pens. Avoid inks that are not designed for fountain pens, as they may clog or damage the feed.
Flush the pen with clean water until it runs clear. Some pens can be disassembled for deeper cleaning, but only do this if the pen design supports it.
Nib size controls line width. Extra-fine and fine nibs suit detailed writing, while medium and broad nibs create a fuller stroke.
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It is a pen crafted by hand, often on a lathe, using materials such as resin, ebonite, wood, or acrylic. Each piece has its own character.
Many custom pens can be personalized by material, finish, nib, trim, and other design details.
Clean it regularly, store it safely, avoid extreme heat or humidity, and keep the nib protected when not in use.
Yes. Custom requests can be discussed with the Lotus Pens team before confirming feasibility, material, and timeline.
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Leaks may happen because of overfilling, air pressure changes, incorrect ink, damaged seals, or nib/feed alignment issues.
You can write on many papers, but smoother fountain-pen-friendly paper usually prevents feathering, bleed-through, and rough feedback.
Price depends on material quality, craftsmanship, nib type, design complexity, finish, and whether the pen is a limited or custom piece.
Warranty terms can vary by product and artisan process. Please check the product details or contact Lotus Pens for specifics.